Tank and Service Logistics Administrator
TITLE: Tank and Service Logistics Administrator
LOCATION: Houston
POSITION REPORTS TO: Tank and Service Dispatch and Driver Manager
SCHEDULE: TBD
WAGES: Commensurate with skills and experience
RESPONSIBILITIES
- Schedule and dispatch technicians to appropriate locations according to orders, customer requests, specifications, or other needs
- Create work orders in SAP
- Update Sales Force on order status for tank and service orders
- Assist sales reps and customers on service and tank order ETA’s
- Manage a group email box
- Document driver and technician efficiencies through Sales Force and Excel spread sheets
- Provide information to and from drivers, supervisors and customers
- Communicate with customers and/or other personnel to address questions, problems, scheduling and requests for service or equipment
- Assist drivers and keep coworkers informed of daily activities
- Data entry and heavy volume of phone calls
- Provide customer service to customers, sales reps, and vendors including answering questions about products and services, warranty items, pricing, tank rig outs, etc.
- Other tasks and projects as assigned by manager
BASIC REQUIREMENTS
- Excellent telephone etiquette
- Intermediate Microsoft Office proficiency with Outlook and Excel and Word
- Must be local, willingness to work in the office (live within 60 miles)
- Good typing skills
- Strong written and verbal communication skills
- Must be adept in problem solving
- Good math skills
- Ability to multi-task
- Strong attention to detail
- Good organizational skills
- Must have strong communication and interpersonal skills and be able to work well in a fast paced team environment
PREFERRED
- Prior logistics experience
- Experience in the transportation industry
- SAP Experience
- Sales Force experience
Sun Coast Resources, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, gender identity, sexual orientation, status as a protected veteran, among other things, or status as a qualified individual with disability.