Dispatcher-Tank

TITLE: Dispatcher - Tank

LOCATION: Houston, TX

POSITION REPORTS TO: Tank Admin Manager

SCHEDULE: TBD

WAGES:  Commensurate with skills and experience

RESPONSIBILITIES

·         Schedule and dispatch drivers to appropriate locations according to orders, customer requests, specifications, or other needs

·         Schedule Stock Transfer Orders with outside terminals.

·         Update Sales Force on order status for tank orders

·         Assist sales reps and customers on tank order ETA’s

·         Manage a group email box

·         Document driver efficiencies through Sales Force and Excel spread sheets

·         Provide information to and from drivers, supervisors and customers

·         Communicate with customers and/or other personnel to address questions, problems, scheduling and requests for service or equipment

·         Assist drivers and keep coworkers informed of daily activities

·         Data entry and heavy volume of phone calls

·         Provide customer service to customers, sales reps, and vendors including answering questions about products and services, warranty items, pricing, tank rig outs, etc.

·         Other tasks and projects as assigned by manager