Office Administrator
TITLE: Office Administrator
LOCATION: Columbia, South Carolina
POSITION REPORTS TO: Lubes Manager
COMPENSATION: Commensurate with experience and skills
SCHEDULE: Monday through Friday, 8:00 am – 5:00 pm, some overtime and some weekends may be required.
RESPONSIBILITIES
- Handle walk-ins and front desk responsibilities
- Answer general calls to the office
- Data Entry
- Create and enter sales orders for lubes and special projects with accuracy and detailed notes
- Receive telephone calls and handle caller inquiries in a professional manner
- Converse with customers regarding lube orders
- Communicate with sales representatives and dispatchers regarding customer needs
- Manage group email box which includes receiving and responding to e-mails internally and externally, and assign orders to co-workers in a fair and equitable manner
- Other related tasks as assigned by manager
BASIC REQUIREMENTS
- Minimum four years’ experience in a high-volume data entry and customer service environment
- Locals only (must live within 60 miles)
- Strong proficiency in Microsoft Office, Excel, Outlook and Word programs
- Accurate written and typing skills. Must be able to accurately type 30 WPM
- Must be motivated, able to communicate effectively with co-workers and management
- Excellent organizational skills and a keen attention to detail, with the ability to multi-task and prioritize multiple deadlines
- Adept at problem solving
- Good telephone etiquette
- Professional appearance and demeanor
- Stable employment history
- Clear concise written and verbal communication skills, must be able to accurately repeat information back to the customer
- Flexible with change
- Strong interpersonal skills and ability to work well with others in a fast paced team environment
PREFERRED
- SAP experience
- Experience in the fuel, lube, and transportation industry preferred
- Customer Service phone experience
Sun Coast Resources, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, gender identity, sexual orientation, status as a protected veteran, among other things, or status as a qualified individual with disability.