🌎
This job posting isn't available in all website languages

Employee Relations Manager

📁
Human Resources / Safety
📅
24000164 Requisition #

Job Title: Employee Relations Manager

Reports to: Director of Human Resources

Location: Houston, Texas

Schedule: Monday through Friday; 8:00 AM to 5:00 PM; Weekends and overtime may be required.

Pay Scale: Commensurate with experience and skills

 

This position will support the Director of Human Resources in handling the Employee Relations function. Position consists of assisting in resolving various issues and concerns arising during the life cycle of employment and managing. This position will be responsible for conducting investigations and responding to employee concerns and accommodation requests.

RESPONSIBILITIES

  • Serves as the first point of contact for employees regarding complaints, grievances, and other issues, ensuring prompt and thorough responses
  • Conduct detailed investigations into employee complaints, including interviews, documentation, and follow-up 
  • Maintain detailed and accurate documentation of all employee relations issues and investigations, ensuring compliance with company policies and applicable laws
  • Advise and guide managers and supervisors on employee relations matters, providing guidance on conflict resolution, disciplinary actions, and performance management
  • Manage and respond to unemployment claims, ensuring timely submission of documentation and supporting evidence
  • Assist in resolving employee relation issues and facilitate conflict resolution between employees and supervisors
  • Utilize independent judgment and best practices in conducting investigation and recommending resolutions for HR Director’s approval; write investigation summaries and reports
  • Work with management on employee performance issues, support progressive discipline, guide supervisors, and prepare documentation for HR and legal review as required
  • Provide general guidance to managers and supervisors regarding labor and employment law compliance, wage/hour laws, sexual harassment, and discrimination prevention, etc.
  • Maintain knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring compliance
  • Respond to written and verbal inquiries from a variety of internal and external sources
  • Conduct stay and exit interviews
  • Partner with outside counsel and outside agencies when needed
  • Create and maintain complaint tracking system
  • Create and manage administration of employee ambassador program
  • Other responsibilities/accountabilities as needed relevant to employee relations

REQUIREMENTS

  • Requires a minimum of 5 years generalist experience with a heavy emphasis on employee relations 
  • Strong working knowledge of employment law and regulations including Title VII, DOL, FMLA, ADA, FLSA, ERISA, COBRA, PPACA, Section 125 and unemployment and labor relations
  • License(s): HR Certification (SHRM-CP, SHRM-SCP, SPHR, PHR, etc.) or willingness to obtain within 12 months of hire date
  • Excellent negotiation and relational skills w/the ability to exercise sound judgment and make decisions in a consistent manner
  • Demonstrated ability and track record of managing complex and sensitive performance and employee relations issues
  • Ability to manage, counsel and resolve various and numerous issues/concerns on a daily basis
  • Strong problem solving, ethical, and analytical skills
  • Ability to maintain strict confidentiality, with the ability to navigate sensitive issues tactfully and effectively
  • Ability to be objective, discreet, organized and detail oriented
  • Demonstrated experience in working with Microsoft Word, Excel and PowerPoint
  • Excellent writing, interpersonal and customer service skills
  • Ability to work under limited supervision following standardized practices and/or methods

 

LEADERSHIP REQUIREMENTS

  • Ability to provide employees with feedback, performance standards, clear instructions, and expectations
  • Ensure employees have the tools and resources to do their job
  • Coach and guide team members while assessing strengths and opportunities
  • Ensure there is two-way communication with all team members
  • Provide a positive and effective work environment

 

Sun Coast Resources, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, gender identity, sexual orientation, status as a protected veteran, among other things, or status as a qualified individual with disability.

Previous Job Searches